Tag Archives: user satisfaction

a large office of cubicles

Guest Post: Ergonomics: Essential Component of Organizational Psychology

Read More »

As startups, and business-people in general, one of our greatest assets is our staff. It is our responsibility to care for their health, well-being, and happiness. Industrial and organizational psychology, I-O Psychology, can further that goal. I-O psychology focuses on increasing workplace productivity and health, both physical and mental, of employees. Granted, productivity and employee’s well-being encompass many factors (i.e., organizational structures, leadership ability and training, personnel psychology, and many more), but proper ergonomics in an organization can have positive effects on our staff’s vitality as well as their work effectiveness. Embracing proper ergonomics in the workplace should be a fundamental part of organizational psychology assessments and plans…

a happy looking woman looking at her iphone

Delight: The Third Generation of HF

Read More »

Every once in a while, it is important to look back and take stock of where we have been. It is a critical part of understanding where we are now and predicting where we are going. This article from UX Magazine doesn’t go into the history, but it got me thinking along these lines.

Naturally, the chosen moniker of “Experiences” jumped out at us. UX practitioners have known for years what a lynchpin experience design is in the success and proliferation of a product or service, and the business world seems to be taking giant steps that affirm the importance of experience…